Returns & Exchanges
At Momo Handles, we want you to be completely satisfied with your hardware; if our products don't perfectly complement your home, you can return them within 30 days of delivery. All items must be in their original, unused condition and packaging to qualify for a full refund.
Initiate Your Request
Contact our support team with your order number and the specific items you wish to return to receive a Return Authorization.
Pack with Care
Securely place the handles in their original individual wrapping and box to prevent scratches or damage during transit.
Ship to Momo
Affix the provided shipping label or use your preferred carrier to send the package back to our distribution center.
Receive Your Refund
Once our team inspects the hardware for quality, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing